This is a Privacy Policy – Stump Busters
Effective Date: 8 April 2026
Stump Busters (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Service address
Any information you provide through forms, calls, or messages
Communication Data
SMS/text messages
Call records or voicemails
Email correspondence
Website Data
IP address
Browser type
Pages visited
2. How We Use Your Information
We use your information to:
Provide and schedule services
Communicate about appointments and updates
Respond to inquiries
Send service-related notifications
Improve our services and customer experience
3. SMS Communications
If you opt in to receive text messages:
You may receive messages related to scheduling, service updates, and occasional promotions
Message frequency may vary
Message & data rates may apply
You may opt out at any time by replying STOP, or reply HELP for assistance.
We do NOT share your sms opt in information with third parties at any time without your consent.
4. Information Sharing
We do NOT share, sell, or distribute your personal information to third parties without your express written consent.
The only exceptions to this policy are when:
Required by law or legal process
Necessary to protect our rights or safety
Required to provide services through trusted internal systems (such as CRM or communication platforms), which are bound by confidentiality obligations
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
7. Your Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your information
To make a request, contact us using the information below.
8. Third-Party Services
While we do not share your information without consent, we may use secure third-party tools (such as CRM or messaging platforms) to operate our business. These providers are required to maintain the confidentiality of your information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Cookie & Tracking Info
How Stump Busters Uses Cookies
1. Identifies Returning Visitors
When someone lands on our site or funnel:
our software drops a browser cookie
That cookie gives the visitor a unique ID
So if they come back later, Stump Busters knows:
“This is the same person”
2. Tracks What You Do on Our Site
Once the cookie is set, Our Software can track:
Pages visited
Time spent on pages
Buttons clicked
Forms viewed/submitted
3. Connects Website Activity to a Contact
.
Once a visitor:
Fills out a form
Clicks from an email/SMS
Or becomes a lead
That cookie gets tied to your contact record
Now we can see:
“This person visited FAQ section
“They came back after 2 days”
“They clicked but didn’t book”
4. Enables Automation + Follow-Up
Because of cookies + tracking, you can trigger:
Follow-up texts
Emails
Retargeting logic
Example:
Someone visits our quote page but doesn’t submit
We can trigger:
“Still need a quote for stump removal?”
1!. Contact Information
If you have any questions about this Privacy Policy, please contact:
Stump Busters
Phone: 423-7-5-7958
Email: Stumpbusters2025
Website: https://tnstumpbusters.comParagraph Font